:root{--bg: #f7f5fc;--card: #ffffff;--ink: #221c33;--ink-soft: #5d5575;--ink-faint: #8b84a3;--violet: #6249d6;--violet-deep: #372580;--line: #e5e0f2;--tint: #f0ecfa;--good: #1e7f4f;--warn: #b96b00;--bad: #c22f52;--radius: 14px;--font-d: "Chakra Petch", sans-serif;--font-t: "Schibsted Grotesk", system-ui, sans-serif}*{margin:0;padding:0;box-sizing:border-box}body{background:var(--bg);color:var(--ink);font-family:var(--font-t);line-height:1.5;font-size:16px}button{font:inherit;cursor:pointer}a{color:inherit;text-decoration:none}.shell{min-height:100dvh;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;background:var(--violet-deep);color:#fff}.topbar .brand{font-family:var(--font-d);font-weight:700;letter-spacing:.14em;font-size:14px}.topbar button{background:none;border:1px solid rgba(255,255,255,.35);color:#fff;border-radius:999px;padding:6px 14px;font-size:13px}.content{flex:1;padding:18px 18px 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button.on{background:var(--violet);border-color:var(--violet);color:#fff}.kv{display:grid;gap:8px}.kv>div{display:grid;grid-template-columns:130px 1fr;gap:10px;font-size:14.5px}.kv dt{color:var(--ink-faint)}.kv dd{word-break:break-word}.status-grid{display:flex;flex-wrap:wrap;gap:8px}.status-grid button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:10px 16px;font-family:var(--font-d);font-size:13.5px;font-weight:600;color:var(--ink-soft)}.status-grid button.on{background:var(--violet);border-color:var(--violet);color:#fff}.note-box{display:flex;gap:8px;margin-top:10px}.note-box input{flex:1;padding:12px;border:1px solid var(--line);border-radius:10px;font:inherit}.btn{background:var(--violet);color:#fff;border:0;border-radius:999px;padding:12px 20px;font-family:var(--font-d);font-weight:600}.btn:disabled{opacity:.6}.note{padding:10px 0;border-top:1px solid var(--line);font-size:14.5px}.note .when{font-size:12px;color:var(--ink-faint)}.login{min-height:100dvh;display:grid;place-items:center;background:linear-gradient(160deg,#8d80dd,#5b4bc4 65%,#4e3eb0);padding:20px}.login form{background:#fff;border-radius:18px;padding:28px;width:min(380px,100%);display:grid;gap:12px}.login h1{text-align:center}.login input{padding:13px;border:1px solid var(--line);border-radius:10px;font:inherit}.login .err{color:var(--bad);font-size:14px}.empty{text-align:center;color:var(--ink-faint);padding:30px 0}.topbar .who{font-family:var(--font-d);font-weight:600;font-size:14px;margin-left:auto;margin-right:12px}.btn-big{width:100%;padding:16px 20px;font-size:15.5px;border-radius:var(--radius)}.btn-quiet{background:none;border:0;color:var(--ink-soft);font-family:var(--font-d);font-weight:600;padding:12px 16px}.composer{display:grid;gap:8px}.composer-label{font-family:var(--font-d);font-size:12.5px;font-weight:600;color:var(--ink-faint);text-transform:uppercase;letter-spacing:.06em}.composer 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var(--violet);border-radius:var(--radius);padding:16px;margin-bottom:12px}.owner-question{font-family:var(--font-d);font-weight:700;font-size:15px;margin-bottom:10px}.owner-buttons{display:flex;flex-wrap:wrap;gap:8px}.owner-btn{flex:1 1 90px;border:1px solid var(--line);background:#fff;border-radius:12px;padding:14px 10px;font-family:var(--font-d);font-size:14.5px;font-weight:600;color:var(--ink)}.owner-btn.on{background:var(--violet);border-color:var(--violet);color:#fff}.owner-line{display:flex;align-items:center;gap:10px;background:var(--tint);border-radius:var(--radius);padding:10px 14px;margin-bottom:12px;font-size:14.5px}.owner-line .btn-quiet{margin-left:auto;padding:8px 10px}.owner-dot{flex:0 0 auto;width:28px;height:28px;border-radius:50%;background:var(--violet);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-family:var(--font-d);font-weight:700;font-size:13px}.owner-dot.none{background:#fff;color:var(--ink-faint);border:1.5px dashed 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.lead-meta{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-thread{flex:1;overflow-y:auto;padding:16px 2px;display:flex;flex-direction:column;gap:14px}.bubble-row{display:flex;flex-direction:column;max-width:86%}.bubble-row.them{align-self:flex-start}.bubble-row.us{align-self:flex-end;align-items:flex-end}.bubble{border-radius:16px;padding:12px 14px;font-size:14.5px;line-height:1.5}.bubble-row.them .bubble{background:#fff;border:1px solid var(--line);border-bottom-left-radius:6px}.bubble-row.us .bubble{background:var(--violet);color:#fff;border-bottom-right-radius:6px}.bubble-row.us.failed .bubble{background:#fdeef2;color:var(--bad);border:1px solid var(--bad)}.bubble-tag{font-family:var(--font-d);font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;opacity:.75;margin-bottom:4px}.bubble-body{white-space:pre-wrap;word-break:break-word}.bubble-when{font-size:11.5px;color:var(--ink-faint);margin-top:4px;padding:0 4px}.bubble-link{display:inline-block;margin-top:6px;font-size:13px;color:var(--violet);text-decoration:underline}.chat-note{text-align:center;font-size:12.5px;color:var(--ink-faint);margin:6px 0}.file-chip{display:inline-flex;align-items:center;gap:6px;background:#ffffff2e;border:1px solid rgba(255,255,255,.35);border-radius:999px;padding:4px 10px;font-size:12.5px;margin-top:8px;margin-right:6px}.bubble-row.them .file-chip,.pending-files .file-chip{background:var(--tint);border-color:var(--line);color:var(--ink)}.file-chip button{background:none;border:0;color:inherit;font-size:15px;padding:0 2px}.chat-composer{border-top:1px solid var(--line);padding-top:10px}.pending-files{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}.composer-bar{display:flex;align-items:flex-end;gap:8px}.attach-btn{flex:0 0 44px;height:44px;border-radius:50%;border:1px solid var(--line);background:#fff;font-size:22px;color:var(--violet)}.composer-bar textarea{flex:1;border:1px solid var(--line);border-radius:14px;padding:11px 14px;font:inherit;font-size:15px;resize:none;line-height:1.45}.send-btn{flex:0 0 auto;height:44px;padding:0 22px}.composer-sub{font-size:11.5px;color:var(--ink-faint);margin-top:6px;padding-left:52px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.convo-card{display:flex;align-items:center;gap:12px;margin-top:12px;padding:16px;border:1px solid var(--line)}.convo-card:active{background:var(--tint)}.convo-icon{font-size:22px}.convo-main{flex:1;min-width:0;display:grid;gap:2px}.convo-title{font-family:var(--font-d);font-weight:700;font-size:14.5px}.convo-sub{font-size:13px;color:var(--ink-soft)}.convo-open{font-family:var(--font-d);font-weight:700;font-size:14px;color:var(--violet)}a.btn.btn-big{display:block;text-align:center}.chat-wrap{display:flex;gap:22px;align-items:stretch}.chat-aside{display:none}@media (min-width: 1100px){.chat-wrap .chat{flex:1;max-width:none;margin:0}.chat-aside{display:flex;flex-direction:column;gap:10px;width:340px;flex:0 0 340px;height:calc(100dvh - 56px);overflow-y:auto;padding-right:2px}.chat-aside .owner-panel,.chat-aside .owner-line{margin-bottom:0}.chat-aside .folds{margin-top:0}}.client-card{display:grid;gap:8px}.client-name{font-family:var(--font-d);font-weight:700;font-size:18px}.contact-row{display:grid;gap:6px}.contact-link{display:block;background:var(--tint);border-radius:10px;padding:10px 12px;font-size:14px;color:var(--violet-deep);font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.aside-block{display:grid;gap:8px}.aside-title{font-family:var(--font-d);font-weight:700;font-size:14.5px}.notes{display:grid;gap:8px}.notes .note-box{margin-top:0}.mention-chips{display:flex;gap:6px;flex-wrap:wrap}.mention-chips button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:5px 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.btn{align-self:flex-end}.mention-hint{font-size:12.5px;color:var(--ink-faint);align-self:center}.note-body{white-space:pre-wrap;word-break:break-word}.note-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:4px}.note-actions{display:flex;gap:10px;align-items:center}.link-btn{background:none;border:0;color:var(--ink-faint);font-family:var(--font-d);font-size:12px;font-weight:600;padding:4px 0}.link-btn:hover{color:var(--violet)}.link-btn.danger{color:var(--bad)}.note-edit{width:100%;padding:10px 12px;border:1px solid var(--violet);border-radius:10px;font:inherit;font-size:14.5px}.note .note-actions .btn{padding:8px 14px;font-size:13px;margin-top:6px}